Terms and Conditions

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User Terms & Conditions

This website is owned and operated by Vitaran Learning Services. Please read these conditions carefully, as by accessing this site you are agreeing to abide by the all of the conditions set out below. Vitaran Learning Services reserves all rights in the content and compilation of all content in the website. The content and software on this website may be used for the purposes of private, non-commercial viewing of web pages only. Any other use, including the downloading, reproduction, copying, modification, distribution, republication, display or performance of the content of this website is strictly prohibited without the written consent of Vitaran Learning Services.

“We”, “us”, “our”, means Vitaran Learning Services. “You”, “your” means the person using the website under these Terms.

Indemnification

By using this website, you agree to indemnify Vitaran Learning Services, and our agents, and any third-party contributors to this website, against any loss, damages or expenses Vitaran Learning Services incurs arising out of any materials submitted by you and/or resulting from, or alleged to result from, your use of the content (including software), or the interactive areas in a manner that breaches or is alleged to breach the terms of use of this website.

This website, including the content and information contained herein, shall be governed by the laws of India and the courts of India in Hyderabad shall be the place of jurisdiction for any dispute and complaint.

Variations

Vitaran Learning Services reserves the right to make changes to this website and the disclaimer, legal notices, terms and conditions and order form at any time.

Price and Availability of Titles

Whilst every effort is made to ensure accuracy of prices and availability of the titles featured on this website, this cannot be guaranteed and price and availability information may change without notice.

Notification of Changes

Vitaran Learning Services reserves the right to add to or change these conditions of use and agrees to ensure that a note of the date and clause number of any such amendments will be included as part of the conditions. Any changes will be posted to this page and it is your responsibility as a user to ensure that you are aware of any such changes from time to time. You will be deemed to have accepted any change if you continue to access the Site after that time.

Intellectual Property Rights

This website and its content are protected by copyright, database rights, trademarks, and other intellectual property rights. No right to use or license of any of those intellectual property rights is granted except as explicitly set out in these Conditions.

You may read, print, and download one copy or parts of the material (paid or free) and information on this website and store it on a single computer for your personal, private use, but you must not reproduce all copyright and other notices. You may not make any profit from the use of that material or information and you may not make any other copies, or adapt, create any work derived from, republish, make available to the public, disseminate, or transmit any of it, or exploit any of it for any commercial purpose, without first obtaining our written permission.  If you submit any material for inclusion on this website (including any posting to any part of this website), you grant us an indefinite, royalty-free, worldwide, non-exclusive license to use, reproduce, modify, adapt, translate, and make available to the public, combine, or include in other works, that material and any extracts from it. We may grant sub-licenses of these rights.

Data Protection and Privacy

We want to protect the privacy of visitors to our website and that of our customers and other individuals. Please read our Privacy Policy; it will help you to understand how we use your personal data. We may change our Privacy Policy at any time without giving you notice, so please check it each time you visit this website.  Whenever you give us personal data, you are consenting to its collection and use in accordance with our Privacy Policy.

Accuracy of information and Disclaimer

We try to ensure that any information and content on this website that has not been supplied by a third party is accurate, but we make no representation and give no warranty that any information or content is accurate, up to date or complete. We accept no liability for any loss or damage caused by inaccurate, out of date or incomplete information or content.

If you find any inaccurate, out of date or incomplete information or content on this website, or if you suspect that something is an infringement of intellectual property rights or unlawful, you must let us know immediately by contacting info@vitaranlearning.com

You should independently verify any information and content on this website before relying on it. The information and content on, and software available through, this website are not intended to address any particular requirements; they do not constitute any form of advice or recommendation by Vitaran Learning Services and are not intended to be relied upon when making (or refraining from making) any decision.

Our Liability

We provide the information on this website free of charge; it is provided on the basis that we have no liability for that information or material.  We have no liability for the inability of anyone to access this website or any information or material on it. We do not warrant that this website will operate without interruption or will always be available.

Payment

All major Credit/Debit Cards and Bank Transfer through Net Banking are acceptable methods of payment. All goods remain the property of the Company until paid for in full. All bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Business Ordinance

Vitaran Learning Services holds no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction made by the customer on his/her account, having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Viruses

While due care has been taken to ensure that our web site is kept free of all viruses, www.viitaran.com shall not be liable in any manner whatsoever for any damages of any kind arising from the operation, content, or use of the web site.

Copyright and Trademarks

This Site is owned and operated by Vitaran Learning Services, and the information and materials appearing on the Site (‘the Content’) are displayed for personal, non-commercial use only. All software used on this Site and all Content included on this Site (including without limitation Site design, text, graphics, audio and video and the selection and arrangement thereof) is the property of Vitaran Learning Services or its associates and is protected by copyright laws. None of the Content may be downloaded, copied, reproduced, republished, posted, transmitted, stored, sold or distributed without the prior written permission of the copyright holder. This excludes the material specifically made available for ‘downloads’ and sharing on social media on any single computer for personal, non-commercial home use only, provided that all copyright and proprietary notices are kept intact. Modification of any of the Content or use of any of the Content for any purpose other than as set out herein (including without limitation on any other website or computer network) is prohibited. Requests to republish any of the Content and to use quotations or extracts from any books published by Vitaran Learning Services should be addressed either by e-mail to info@vitaranlearning.comor at the postal address set out below Vitaran Learning Services, Flat No – 401, MIG-841, KPHB Colony, Hyderabad – 500072, Telangana.

The trademarks, logos, service marks and trade names (collectively the “Trademarks”) displayed on the Web Site or on content available through the Web Site are registered and unregistered Trademarks of Vitaran Learning Services and others and may not be used unless authorized by the trademark owner. All Trademarks not owned by us that appear on the Web Site or on or through the Web Site’s services, if any, are the property of their respective owners. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without our written permission or that of the third-party rights holder. Your misuse of the Trademarks displayed on the Site is strictly prohibited. Vitaran Learning Services will aggressively enforce its Trademark rights to the fullest extent of the law, including the seeking of criminal prosecution.

Charges 

Membership on the Website is free for buyers. Vitaran Learning Services does not charge any fee for browsing and buying on the Website. 

We understand that your privacy is important to you and we respect that. We ensure you that Vitaran Learning Services maintains complete confidentiality of the details that you have shared with us and will not share it with any third party.

We may ask for certain details such as name; date of birth; e-mail address; residential address; contact number etc for registration purposes or for giving feedback, contests, newsletters and placing an order. At any point in time, you can unsubscribe to our newsletters or any other information which you may receive from Vitaran Learning Services.

Also, for enhanced security, Vitaran Learning Services does not accept any financial information on its servers. All information entered by the customer is directly received through our payment gateway and are transmitted to their respective banks’ servers. All this is done through industry standard encryption protocol known as SSL (Secure Socket Layer). 

Returns:

Returns and Refunds are possible on website www.viitaran.com for specific circumstances.
If you are not satisfied with the product or your purchase, you may return the items back to Vitaran Learning Services. Return requests will be accepted if made according to the following terms.

Any physical book/Paperback Book ordered need to be returned (at customer’s cost) within 7 Days of delivery. A return can be initiated for a partial quantity also.

Order placed through Gift Certificate/Gift Vouchers: Refund or cancellation of orders placed through Gift Certificate or Gift Vouchers will not be entertained, as it is a single-use amount. This amount will not be credited back if used once.

All items returned must be unused and in their original condition.

To proceed with the return process, follow the below-mentioned steps
1. E-mail us at info@vitaranlearning.com or contact us 8074563902
2. You will receive an email explaining you the complete return process and initiating the same for your order. In return process against cancellation of order (in special cases), the shipping charges will not be refunded. Refund will be made for the product cost only.
3. After receiving this email, ship the product(s) to the address as informed to you. The courier cost incurred in returning the process will be bear by customers only.
4. We would process your refunds within 2 weeks of receipt of the returned products. The amount will be refunded in the same account with which order was made.

Defective/Wrong Products:

In case of defective/wrong products, please contact info@vitaranlearning.com with the order details and we will make sure you receive the right product.

Cancellations:

If you want to cancel your order, need not worry. Just send us a mail to info@vitaranlearning.com within 24 hours of order placement. Mention the subject as “Cancel Order Number XXXXXX” and mention the complete reason for cancellation in the email, in case the order is already dispatched by us, we may not be able to stop delivery / cancel the order.

Exchange of the products:

Physical books are exchanged if the request has been sent within 2 Days of delivery. Final decision related to exchange of the books lies with Vitaran Learning Services in case of wrong purchase done by the customer. Kindly write all your concern to info@vitaranlearning.com.